Q-
How do I determine if my carpet is
heavily soiled and needs pre-conditioning?
If the carpet hasn't been cleaned at least
once a year since it was new, or if you can see any distortion or
discoloration in the traffic lanes, the carpet will, more than
likely, need to be pre-treated. Also remember, just because you
can't see the soil, doesn't mean that it is not there.
Q-
How long does the carpet take to dry?
Under optimal conditions, like low humidity and good air flow, about
4 to 6 hours to be dry to the touch. About 24 hours to be completely
dry.
Q-
With the guarantee, will all of my
spots come out?
There are spots and stains. A stain is something that, ultimately,
alters the color of the fiber or fabric it falls on to. A spot is
usually a substance that adheres to the fiber or fabric it falls on
to, which, under normal circumstances, should come out. If other
cleaning agents and other attempts have been made to remove the
spot, prior to the cleaning, that then could make the spot a
permanent one.
Q- How do I know if I need
Scotchgard™?
If the carpets have not been treated annually with a protectant,
then Scotchgard™ should be applied.
Q-
What does Scotchgard™ do for my carpet?
In basic terms, it puts a shield between you and the carpet. Carpet
fibers have little windows in them called dye sights. Not all of
these are used when coloring a carpet which in turn allows dirt and
soil to penetrate these little windows. Applying Scotchgard™ to the
carpet, in essence, closes these widows, and does not allow the soil
to penetrate the fiber. The common misperception is that if
Scotchgard™ is applied, then one would never see the soil again, or
if it is applied, liquid will bead up on top of the carpet. Quite
simply, it makes vacuuming more affective and holds soil and spots
on top of the carpet giving one the time to treat and remove the
soil or spot.
Q- When can I walk on the
carpet after it has been cleaned?
As soon as you want to. Care needs to be taken to avoid slip and
fall accidents and your feet and or socks need to be completely
clean. Remember, the carpet is still damp, and in effect, washes
your feet when you walk on it, pulling the dirt and oils that are on
the feet on to the carpets causing re-soiling. Usually rolling out
the brown paper, that can be picked up at most hardware stores, is
the best way to move over carpets that have just been cleaned. Use
the brown paper only, as anything with ink in it will transfer that
ink on to the damp carpet.
Q-
Can my pet stains be removed?
No. That is really the simplest answer. Pet stains, due to many
reasons, alter the dye in the carpet, and cause chemical reactions
with the protectants that are applied to the carpet at the mill, and
once that happens there is not any remedy that works 100%.
Q-
If I don't have pets, do I need to sanitize my carpets?
In a word, yes. Unless you know the entire history of the carpet,
then there is no way of knowing if there were pets on the carpet
prior to you. Also, allergies are things that the human body
develops every 7 years, due to the fact that our bodies are
constantly inundated with dust, pollen, dust mites, and many other
things, every day, all day, and it is our body telling us that it
can't handle certain things anymore. So sanitizing is a very
important step in any cleaning process. Remember, also, that dust
mites feed on our dead skin, which, on average, a person loses about
18 pounds of in a life time. It is important to take measures to
eliminate this problem also.
